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CORPORATE THRESHOLD SUPPORT™


YOU'RE NOT LOSING PEOPLE TO "PERSONAL REASONS."


YOU'RE LOSING THEM TO THRESHOLDS.

Divorce. Death. Diagnosis. Caregiving crisis. Identity transformation.


Your employees are crossing life's most brutal passages and leaving because you can't hold them through it.


What if you could?

APPLY FOR CORPORATE CROSSING

THE COSTLY PATTERN YOU'RE SEEING

THE EXIT INTERVIEW PATTERN:

"It's personal reasons."
"Family situation."
"Need to focus on my health."
"It's not you, it's me."

TRANSLATION:

"I'm going through something profound, and this organisation can't hold me through it."

THE NUMBERS:

  • 40-60% of turnover is threshold-related (divorce, death, diagnosis, caregiving, identity crisis)
  • Average replacement cost: 50-200% of annual salary
  • Lost institutional knowledge: Incalculable
  • Impact on remaining employees: Demoralisation, burnout, questioning their own future

YOU'RE HEMORRHAGING TALENT AND MONEY because you don't have threshold support infrastructure.

WHAT YOU'VE TRIED (That Didn't Work):

✗ EAP (3-6 therapy sessions don't hold someone through 12-month grief process)
✗ Wellness programmes (meditation apps don't support divorce threshold)
✗ Mental health days (2 days don't help when your parent is dying)
✗ "Thoughts and prayers" (empathy without structure doesn't retain people)
✗ Telling people to "take time off" (and hoping they come back - they don't)


These aren't bad. They're just insufficient for threshold crossings.

WHAT THRESHOLD-AWARE ORGANISATIONS DO DIFFERENTLY

TRADITIONAL ORGANISATIONS

THRESHOLD-AWARE ORGANISATIONS

THRESHOLD-AWARE ORGANISATIONS

When employee's parent dies:


  • 3-5 days family responsibility/bereavement leave
  • "Let us know if you need anything"
  • Employee returns, performs poorly
  • Manager frustrated ("Why aren't they over it?")
  • Employee feels unsupported, starts job searching
  • Exits within 6-12 months ("Personal reasons")

Cost: 50-200% of salary to replace + lost productivity + institutional knowledge gone

THRESHOLD-AWARE ORGANISATIONS

THRESHOLD-AWARE ORGANISATIONS

THRESHOLD-AWARE ORGANISATIONS

When employee's parent dies:


  • Threshold leave: 2-4 weeks immediate + flexible return
  • Manager trained: Knows this is 12+ month crossing, not 1-week grief
  • Threshold support offered: Matched with grief practitioner, monthly check-ins
  • Performance expectations adjusted: Grief work IS work for 6-12 months
  • Employee held: Stays, crosses threshold consciously, emerges transformed and loyal


Cost: Threshold support investment + retained talent + increased loyalty + reputation as organisation that actually cares

THE ROI IS CLEAR:

Replacing one mid-level employee: R500K-R1.5M / $40K-$125K

Threshold support for 10 employees over 2 years: R500K-R850K / $42K-$70K


You retain the 10 employees, save 10× replacement costs, and build threshold-aware culture that attracts and retains the best talent.

THE SIX WAYS I SUPPORT ORGANISATIONAL THRESHOLD WORK

THRESHOLD SUPPORT AUDIT & STRATEGY

8-week organisational assessment


What it is: Comprehensive evaluation of your current capacity to support employees through thresholds + strategic roadmap for building threshold-aware culture.


What you get:

  • Stakeholder interviews (HR, managers, executives, employees)
  • Policy analysis (leave, EAP, wellness, performance management)
  • Turnover pattern analysis (how many exits are threshold-related?)
  • Cost-benefit analysis (current costs vs. threshold support investment)
  • Complete audit report (40-60 pages)
  • Strategic recommendations (what to build, how, when)
  • Implementation roadmap (6-12 months, phased)
  • Executive presentation + Q&A


Who it's for:

  • Exploring whether threshold support is right investment
  • Need business case for leadership
  • Want expert assessment before committing to full programme
  • Unclear where to start

PROGRAMME IMPLEMENTATION

6 to 12 month full build-out


What it is: Complete construction of Threshold Support Programme - policies, training, practitioner network, infrastructure, culture shift.


The 5 phases:

  1. Foundation (policies, governance, infrastructure)
  2. Training rollout (HR intensive, manager workshops, train-the-trainer)
  3. Pilot program (5-15 employees supported through real thresholds)
  4. Full rollout (organisation-wide launch, 15-30+ employees supported)
  5. Sustainability (HR independence, continuous improvement, Year 1 celebration)


What you get:

  • All policies written and approved
  • All managers trained (100% completion)
  • Vetted practitioner network (5-20 practitioners contracted)
  • Infrastructure operational (request system, case management, measurement)
  • Programme materials (employee resources, manager toolkits, communication templates)
  • Quarterly reporting (outcomes, metrics, ROI)
  • Sustained support throughout


Who it's for:

  • Committed to building threshold-aware culture
  • Have leadership buy-in and budget
  • Ready for comprehensive transformation (not pilot or test)
  • Want full support from strategy through sustainability

MANAGER TRAINING WORKSHOPS

Half-day to 2-day training


What it is: Standalone training for managers on recognising and responding to employees at thresholds.


Formats:

  • Half-day workshop (3.5 hours): Foundations
  • Full-day workshop (7 hours): Advanced skills
  • Three-session series (3 × 3.5 hours over 6 weeks): Mastery
  • Train-the-trainer (2 days): Certify internal facilitators


What managers learn:

  • What thresholds are (and why "just move on" doesn't work)
  • How to recognise threshold signs (before employee exits)
  • Conversation framework (what to say, how to hold)
  • Resources and boundaries (when to refer, what's your role)
  • Cultural impact (how threshold support transforms teams)


Who it's for:

  • Want to build manager capacity quickly (without full programme)
  • Need immediate skill-building (turnover is urgent)
  • Testing threshold support approach (before committing to full programme)
  • Building on existing wellness initiatives

EXECUTIVE THRESHOLD MENTORSHIP

3-12 months, confidential 1-on-1


What it is: Private depth work with senior executive navigating major life/career threshold-adapted from Year of Becoming™ for corporate leadership.


Who it's for (executives experiencing):

  • Career threshold (new job, promotion, demotion, succession, retirement, vocational crisis)
  • Divorce (threatening career focus or public image)
  • Death (parent, partner, child-grief impacting leadership)
  • Diagnosis (health crisis, mortality reckoning)
  • Identity crisis (success achieved but existential emptiness)
  • Burnout or breakdown (on edge of leaving)


What it provides:

  • Confidential space (no reporting to board/HR unless executive chooses)
  • Depth work (not executive coaching-threshold crossing support)
  • Retention (keep valuable leader through passage)
  • Transformation (leader emerges more grounded, authentic, effective)


Formats:

  • Intensive (3-6 months, bi-weekly sessions)
  • Extended (6-12 months, monthly sessions)
  • Executive Year of Becoming™ (12 months, full programme)
  • Crisis intervention (2 weeks, immediate availability)


Who it's for (organisations):

  • Worried about losing key executive to personal crisis
  • Want to support leader's whole-person wellbeing
  • Value leadership development through depth work
  • Invested in executive retention

CRISIS RESPONSE CONSULTING

1-8 weeks, immediate intervention


What it is: Rapid-response organisational consulting when crisis strikes-sudden death, mass retrenchments/layoffs, scandal, violence, collective trauma.


When you need this:

  • Sudden death (CEO, beloved colleague, workplace accident)
  • Mass retrenchments/layoffs (survivors' guilt, morale collapse, trauma)
  • Public scandal (organisational shame, identity crisis)
  • Violence (shooting, assault, trauma)
  • Merger/acquisition chaos (cultural collision, identity loss)
  • Any collective organisational trauma


What I provide:

  • Within 24-48 hours: Onsite or immediate virtual engagement
  • Week 1: Emergency interventions (town hall, leadership coaching, processing groups, HR support, communication strategy)
  • Weeks 2-8: Sustained healing (rituals, values workshops, ongoing support, capacity building)


Models:

  • Rapid response (1-2 weeks): Stop the bleeding
  • Sustained response (4 weeks): Initial healing
  • Extended support (6-8 weeks): Deeper integration
  • Crisis + Programme Implementation (4-9 months): Full transformation post-crisis


Who it's for:

  • You're IN crisis NOW (not planning for potential future crisis)
  • Need immediate expert intervention
  • Want to prevent organisational collapse
  • Committed to conscious crossing (not just PR damage control)

RETAINED ADVISORY

Ongoing monthly retainer


What it is: Continuous access to threshold support expertise-strategic guidance, cultural evolution support, programme sustainability, insurance against future crises.


Models:

  • Programme Sustainability: Post-implementation ongoing support (monthly strategic calls, quarterly leadership presentations, Board HR Committee Membership, annual training refresh)
  • Post-Crisis Ongoing Support: Continued healing after crisis response (monthly check-ins, bi-monthly processing groups, annual rituals)
  • Strategic Cultural Advisor: Ongoing strategic partnership (quarterly leadership retreats, monthly calls, annual cultural assessment)
  • Light-Touch Advisory: Minimal support for mature programmes (quarterly calls, email consultation, board committee advisory, annual review)

Who it's for:

  • You've built threshold support programme and want sustained support
  • Post-crisis and need ongoing healing (not one-time intervention)
  • Value long-term strategic advisor on threshold-aware culture
  • Want insurance against future crises (priority access, discounted response)

THE BUSINESS CASE FOR THRESHOLD SUPPORT

WHY CFOs AND BOARDS APPROVE THIS INVESTMENT

THE COST OF DOING NOTHING:

Current state (no threshold support):

Annual turnover: 15-25% (industry average)

Threshold-related turnover: 40-60% of that (6-15% of workforce annually)


For 500-employee organisation:

  • 30-75 threshold-related exits per year
  • Replacement cost per employee: R500K-R1.5M / $40K-$125K (50-200% of salary)
  • Total annual cost: R15M-R112M / $1.2M-$9.4M


Plus:

  • Lost productivity during vacancy
  • Lost institutional knowledge
  • Demoralisation of remaining employees
  • Damage to employer brand ("They don't care about people")

THE INVESTMENT IN THRESHOLD SUPPORT:

Year 1 (Build):

Programme Implementation: R500K to R1.5M / $42K to $125K (depending on org size)


Includes:

  • Complete programme build-out
  • All manager training
  • Practitioner network
  • Infrastructure
  • Year 1 support for 15-30 employees


Cost per employee supported: R17K to R50K / $1.4K to $4.2K

Year 2+ (Sustain):

Retained Advisory: R300K-R600K / $25K-$50K per year (depending on model)


PLUS ongoing threshold support costs:

  • Per employee threshold support (practitioner fees): R15K-R30K / $1.25K-$2.5K per employee per threshold
  • 30-50 employees supported per year: R450K-R1.5M / $37.5K-$125K


Total Year 2+ cost: R750K-R2.1M / $62.5K-$175K per year

THE ROI:

IF YOU RETAIN 50% OF EMPLOYEES WHO WOULD HAVE LEFT:


Threshold-related exits: 30 to 75 per year

50% retention: 15 to 38 employees retained

Replacement cost saved: R7.5M-R57M / $625K-$4.75M per year

LESS threshold support investment: R750K to R2.1M / $62.5K to $175K

NET SAVINGS: R5.4M-R55M / $450K to $4.5M per year

ROI: 250 to 2,600% (depending on organisation size and retention improvement)


Payback period: 3 to 6 months

PLUS INTANGIBLE BENEFITS:

  • Enhanced employer brand (known as organisation that actually cares)
  • Increased employee engagement and loyalty
  • Stronger manager capability
  • More psychologically safe culture
  • Competitive advantage in talent market

WHO I AM & WHY ORGANISATIONS TRUST ME

I'm Zukiswa Phoofolo

GUIDE OF PROFOUND CROSSINGS

I bring organisational development expertise AND lived experience of thresholds most people don't survive intact.

MY LIVED EXPERIENCE:

  • Cancer diagnosis and treatment (while being the sole family bread winner and executive, leading an operations team of over 50 staff members)
  • Two marriages, two divorces (I know partnership thresholds intimately)
  • High-conflict co-parenting with narcissistic ex (years of litigation while working full-time and raising two kids)
  • Single parenting through impossible circumstances (while building career, surviving court battles, staying sane)
  • Raising psychologically healthy, thriving children through divorce, developmental thresholds, and family crisis (they are the evidence this works)
  • Death, diagnosis, and life-altering loss (I've crossed thresholds that should have destroyed me)


20+ year professional career (I've been the employee navigating thresholds while trying to perform at work. I know both sides)

I didn't quit during my thresholds. But I almost did. Many times.

The only reason I didn't: A few managers who saw me, held me, adjusted expectations without judgment, and let me cross my thresholds while staying employed.


Most employees don't have that. That's why they leave.

MY PROFESSIONAL EXPERTISE:

  • Masters of Management: Business Executive Coaching (Wits Business School) - Masters Level Training
  • BSocSci: (Honours): Anthropology - Postgraduate Level Training
  • BSocSci: Psychology (Major) and Anthropology (Second Major)
  • Depth psychology and organisational development
  • The Threshold Methodology™ (proprietary framework)
  • 10+ years supporting individuals, organisations, and leaders through thresholds

I know what employees need because I've been the employee.


I know what organisations need because I've built threshold support infrastructure that works.


I know the ROI because I've measured it.

READ MY FULL STORY

READY TO BUILD THRESHOLD-AWARE CULTURE?

EXPLORING: START WITH AUDIT

COMMITTED: BUILD THE PROGRAMME

COMMITTED: BUILD THE PROGRAMME

Not sure if threshold support is right investment? Need business case?


Start with 8-week Threshold Support Audit & Strategy.

COMMITTED: BUILD THE PROGRAMME

COMMITTED: BUILD THE PROGRAMME

COMMITTED: BUILD THE PROGRAMME

Leadership buy-in secured? Budget identified? Ready to build?


Go directly to Programme Implementation (6-12 months).

IN CRISIS: GET IMMEDIATE HELP

IN CRISIS: GET IMMEDIATE HELP

IN CRISIS: GET IMMEDIATE HELP

Crisis happening NOW? Sudden death, mass retrenchments/layoffs, trauma?


Crisis Response Consulting (within 24-48 hours).

NOT SURE? LET'S TALK.

IN CRISIS: GET IMMEDIATE HELP

IN CRISIS: GET IMMEDIATE HELP

Schedule a free 20-minute exploratory call to discuss your situation.



PRICING SUMMARY

DOWNLOAD COMPLETE PRICING & SERVICES GUIDE

APPLY FOR CORPORATE THRESHOLD SUPPORT™

Complete corporate services application.

I'll review and respond within 5-7 business days with either:


  • Invitation to consultation (60-90 min deep-dive)
  • Request for more information
  • Honest assessment + referrals if different support better fit

COMPLETE COPORATE APPLICATION

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The Threshold Methodology™ and all associated frameworks, The Year of Becoming™, The Book of Becoming™, Intensive Threshold Sessions™, Corporate Threshold Support™, and Relational Threshold Support™ are proprietary methods developed by Zukiswa Phoofolo.

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Conscious crossing of life's profound passages.

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